This guide will look at the process of making a shopping accident claim for an injury that was caused by negligence. We’ll explain what constitutes a shopping centre accident with provided examples and what compensation you may be eligible to receive.
When you’re in a public place, the party in control of the space owes you a duty of care. If they breach this and you sustain an injury, then you might be eligible to receive compensation.
Our advisors are available 24/7 to answer any of your questions about making a personal injury claim; furthermore, they can help you understand whether you have grounds for a claim. If you do, they may pass you to our panel of No Win No Fee solicitors who can help you get the process started today. Get in touch by:
Choose A Section
- An Introduction To Shopping Centre Accident Claims
- What Is A Shopping Centre Accident?
- Examples Of Shopping Centre Accidents
- How Much Could I Get For Shopping Centre Accident Claims?
- How Do I Find No Win No Fee Lawyers?
- More Resources On Shopping Centre Accident Claims
If you sustained an injury in a shopping centre accident due to third-party negligence, you may be able to claim compensation. When you attend a shopping centre, the individual or organisation in charge of the space, otherwise known as the occupier in the relevant legislation, has a duty of care to ensure that people are kept adequately safe whilst visiting their space.
An accident in a shopping centre is a type of public liability claim. The Occupiers’ Liability Act 1957 (OLA) outlines the health and safety regulations that an occupier must follow as part of their duty of care, and it details some of the necessary steps to keep the area reasonably safe.
If the occupier is negligent regarding health and safety, resulting in your injury, this may form the basis for a claim. Contact our advisors today for guidance on whether negligence caused your accident
Shopping Centre Accident Statistics
The number has risen from 51,286 cases in 2020/21. It is an increase of 1,438 incidents which amounts to 2.7%.
Accidents can happen due to many contributing factors, however, when making a claim it is important to find out whether occupier negligence resulted in your injury as this could be grounds for a claim.
The OLA states that as part of the occupiers’ duty of care, they need to take steps to ensure that the space is safe to be used for the intended purpose. They can do this by reducing and removing hazards wherever possible and adding signage where this cannot be done. The occupier of a public space should also prepare for children who can be less cautious than adults.
Some of the steps that occupiers are expected to take include:
- Risk assessments- Those in control of the space should look at what hazards should present themselves and take steps to mitigate or remove them.
- Good housekeeping- In shopping centres, things like stock should be kept clear of walkways. Areas should be well-lit so that any hazards that present themselves are visible
- Maintenance- Hazards like loose floor tiles or sharp edges on shelving units could cause injury. The space should be maintained to reduce these kinds of risks.
However, it is important to remember if you were injured in a shopping centre, you will not automatically be eligible to claim. Occupier negligence has to have taken place for you to sustain your injury. If you were injured because of your own actions, or because of something that the occupier could not have reasonably prevented, then you would not be able to claim.
Contact our advisors today for more information on the accidents in public places claim process.
A public space cannot be made completely safe as there are many risks present in the space. Shopping centres are no exception and accidents can easily hapen. Some examples of accidents include:
- Struck by a moving object– For example, you could be struck by a moving object as an employee when an unsecured trolley hits you.
- Falling from a height– This might happen if you’re travelling down an escalator that malfunctions, causing you to be thrown from the top.
- Slips, trips and falls– You could experience an injury if the wrong cleaning products are used on the floor, making it very slippery.
These risks are supposed to be controlled or eliminated, where possible. Failure to do so could be a sign that the occupier has breached their duty of care.
If you are injured in an accident and want to make a claim you should provide evidence in support of your claim. Hiring a No Win No Fee lawyer can help this process by providing legal guidance and examples of the proof needed, including:
- Medical records – You should seek medical attention to ensure your well-being. Documents created by a medical professional can support your claim.
- CCTV footage – You can request CCTV footage that shows the accident taking place.
- Pictures – Take photographs of the injury and the accident site.
- Witness details – A professional can take statements from witnesses if you collect their details beforehand.
For free legal advice on what evidence to collect, get in touch with our advisors today. If your claim has a good chance of success, they could connect you with a lawyer to work on your case.
If your claim is successful you may receive two heads of claim. The Judicial College Guidelines (JCG) outline potential compensation brackets for general damages; this is the part of the claim that covers your pain and suffering. The below table shows possible payout figures according to the type and severity of the injury:
Injury Compensation Notes
Less severe brain or head injury (d) £15,320 to £43,060 Good recovery made, but not all normal functions may have been restored.
Chest injury (g) Up to £3,950 Rib fracture or soft tissue injury
Illness/damage resulting from non-traumatic injury e.g. food poisoning (iii) £3,950 to £9,540 Food poisoning causing significant discomfort but recovery within a year.
Moderate neck injury (i) £24,990 to
Fractures and dislocations causing severe symptoms and necessitating a spinal fusion.
Minor neck injury (ii) Up to £2,450 Fully recovered in three months.
Moderate back injury (i) £27,760 to £38,780 Wide range of injuries including crush/compression fractures of the lumbar vertebrae with a substantial risk of osteoarthritis.
Minor back injury (i) £7,890 to £12,510 Full recovery, or to a nuisance level, has taken place without surgery and within two to five years.
Lesser pelvis and hip injury (i) £3,950 to £12,590 Where the injury is notable but has no lasting disability.
Other arm injuries (d) £6,610 to £19,200 Simple fractures of the forearm.
Wrist injury (c) £12,590 to £24,500 Where the injuries are less severe resulting in some permanent disability, such as persisting pain and stiffness.
You may also get another head of claim known as special damages. This head of your claim reflects the financial costs incurred as a result of your injury, which can include:
- Domestic costs, e.g. cleaning and gardening
- Travelling to medical appointments
- Loss of income and future earnings
Contact our advisors for free advice on claiming compensation for an accident in a public place.
We encourage you to speak with our advisors to see if your claim is valid and if they find your case has grounds they can connect you with a No Win No Fee lawyer from our panel.
Our solicitors can offer a Conditional Fee Agreement (CFA), a type of No Win No Fee agreement that allows you to avoid any upfront costs and accruing costs over the course of your claim.
If your claim succeeds, you will pay a success fee. It is a small, capped percentage of your compensation automatically taken to cover their costs. Furthermore, if your claim fails you do not need to pay this fee to your lawyer.
Ask Us About Shopping Centre Accident Claims
To begin your shopping centre accident claim, get in touch with our advisors today by:
We have provided some of our other helpful articles:
- Can I Get Compensation After An Accident In A Supermarket?
- Personal Injury FAQs
- Claim Settlement Figures For PTSD Sufferers
- How To Find Serious Injury Solicitors
- Tips For Making A Terminal Injury Claim
- No Win No Fee Personal Injury Claims
- What Is A Personal Injury Claim?
- How Do Personal Injury Claims Work?
- What Is The Personal Injury Claims Time Limit?
- Can I Claim Compensation After Suffering Lung Damage?
- Could I Claim Any Compensation For A Torn Quadricep?
- Life-Changing Injuries That You Can Claim Compensation For
- How To File A Claim After Suffering A Torn Tricep
- How To Find Quality Personal Injury Solicitors
- How To Make A Successful Knee Injury Claim
- The Definition Of No Win No Fee Agreements
- Time Limits In Personal Injury Claims
- Valuing Compensation For A Hand Injury Claim
- What Can Someone Get For A Toe Injury Claim?
- What Is A Torn Bicep Claim Worth In Compensation?
- Compensation Payouts For A Torn Hamstring
- What You Need To Know About Neck Injury Claims
- No Win No Fee Agreements Explained
- What Is The Maximum Compensation For An Ankle Injury?
- How To Calculate Compensation For A Thumb Injury Claim
- What Is The Value Of A Wrist Injury Compensation Claim?
- Can I File A Claim For A Broken Great Toe?
- How To Make A Claim For Tetraplegia
- Personal Injury Claims Guidelines – What You Need To Know
- What Is A Shoulder Dislocation Claim?
- What Is A Scalp Burn Worth As A Claim Settlement?
- I Suffered an Accident in a Salon, Can I Claim Compensation?
- How Much Is A Broken Rib Worth In Compensation?
- What Are Paralysis Claims Worth In Compensation?
- Placing A Claim Value On Organ Damage After An Accident
- Estimating A Claim Settlement For A Permanent Disability
- Claim Compensation Payouts For Scarring
- What Is A Quadriplegia Claim?
- How To Prove A Personal Injury Claim
- What Can I Claim After An Office Accident That Wasn’t My Fault?
- What Can We Learn From Accident At Work Statistics?
- Claiming Compensation After Suffering A Concussion
- I Sprained My Ankle At Work, Can I Make A Claim?
- Making A Claim After Suffering A Collapsed Lung
- Compensation Payouts For A Head Injury Claim
- Slip, Trip Or Fall Claim – A Personal Injury Guide
- How To Claim For An Arm Injury
- Elbow Injury Claims – How To Get Compensation
- How To File A Hairdresser Accident Claim
And we have included informative useful external links :
Contact our advisors today for more information on your shopping centre accident claim.
Written by Jac
Published by Fer