Learn About Claiming For Delivery Driver Accidents

Are you looking for information about compensation for delivery driver accidents? If you are a delivery driver who suffered an accident at work because your employer failed to adequately meet health and safety standards, this guide discusses when you may be eligible to make a personal injury claim. We will discuss the duty of care your employer owes you and the specific requirements your case will need to meet in order to have a valid claim.

Following on from this, we will also provide examples of how delivery drivers could be injured while performing their delivery services and duties. If you have a valid claim, you will need evidence that supports this. We will provide you with examples of evidence that could be gathered to help support your case.

Additionally, we explain the types of compensation you can be awarded if the claim is a success and what areas of harm the compensation can cover. We end this guide by looking at how one of the personal injury solicitors on our panel could help you with claiming compensation on a No Win No Fee basis.

If you have been injured as a delivery driver, such as a retail or food delivery driver, you can contact a member of our friendly advisory team to discuss your case today. Our team can provide you with free advice regarding the claiming process and answer any questions you may have. To speak with our team, you can contact us online to arrange a callback.

Someone using a pallet truck to load some stock into the back of a van.

Jump To A Section

  1. When Can You Claim For Delivery Driver Accidents?
  2. What Are Common Delivery Driver Accidents?
  3. What Can You Do If You’ve Had A Delivery Driver Accident?
  4. How Much Compensation For A Delivery Driver Injury?
  5. Why Claim For A Delivery Driver Accident On A No Win No Fee Basis?
  6. Read More About Claiming For  Accidents At Work

When Can You Claim For Delivery Driver Accidents?

Every employer is legally obliged to provide a duty of care to their employees, as stated under the Health and Safety at Work etc. Act 1974 (HASAWA). It states that employers must take reasonable actions and safety precautions to prevent employees from experiencing harm while performing their jobs. This could include:

  • Carrying out regular risk assessments and addressing any hazards they come across.
  • Provide suitable and correct safety equipment, such as personal protective equipment (PPE), when necessary.
  • Provide all employees with appropriate training on how to perform their job duties safely.
  • Regularly inspect and maintain workplace machinery, equipment and vehicles.

If you have suffered an injury in a workplace accident as a delivery driver, you may be able to seek compensation. However, all personal injury claims must meet the following eligibility requirements:

  • You were owed a duty of care.
  • This duty of care was breached.
  • You suffered your injuries as a direct result of this breach.

If you have any questions regarding personal injury claims for delivery driver accidents at work, you can contact our team of advisors. They can assess the eligibility of your particular case and offer you free advice.

Two delivery drivers unloading boxes from the back of a van.

What Are Common Delivery Driver Accidents?

There are various ways that delivery driver accidents could take place. However, you must remember that to have an eligible compensation claim, your accident and subsequent injuries must have been caused by your employer breaching their duty of care.

Some examples of how workplace delivery driver accidents could take place include:

  • While working as a delivery driver, your employer failed to provide you with adequate manual handling training. Due to this, you suffered a spinal injury when lifting a heavy load into the back of a van due to improper lifting technique.
  • No training was provided to employees tasked with loading and unloading a delivery vehicle. This caused the stock inside to fall onto you as the delivery driver when the van was opened. This caused you to suffer a head injury when you hit the ground. Additionally, the weight of the falling object caused you to suffer a crush injury to your chest.
  • While working as a delivery driver, your employer provided you with a known faulty pallet truck. Due to this fault, when you were lifting a mini refrigerator into a lorry, the pallet truck malfunctioned, causing you to suffer a foot injury when the fridge fell off.

Can You Claim For A Road Traffic Accident As Delivery Driver?

While working as a delivery driver, it is also a possibility that you may be involved in a road traffic accident.

Everyone who uses the road has a duty of care to navigate them in a responsible manner that avoids causing harm to others. Additionally, road users must adhere to the regulations set out within the Road Traffic Act 1988 and the rules within the Highway Code.

If you can demonstrate that you suffered your injuries due to another user of the road breaching their duty of care, you may be able to make a claim for compensation. However, your employer would make the claim through the other driver’s insurance company.

Some examples of how road traffic accidents may occur while you are working as a delivery driver include:

  • Another motorist collided with you and caused you harm because they were intoxicated. This could result in multiple injuries, such as an arm fracture and a dislocated shoulder.
  • Because they were looking at their mobile phone, another motorist caused a rear-end collision, as they failed to notice you had come to a stop at a red light. This causes you to suffer a neck injury.
  • A motorist speeding above the legal limit caused a multi-car collision on the motorway, which left you with a head injury and broken leg.

To see whether you may be eligible to claim compensation for your delivery driver accident, you can contact our advisors.

Two delivery drivers opening a van. Inside are stacked boxes.

What Can You Do If You’ve Had A Delivery Driver Accident?

All personal injury claims being made for delivery driver accidents at work need to be supported with evidence. This will need to demonstrate the injuries suffered and how your employer was liable for them.

Examples of evidence you could gather to support your case include:

  • Photographs of the faulty vehicle, accident scene and visible injuries suffered.
  • Any available CCTV, dashcam or other footage showing the accident occurring.
  • The contact information of any eyewitnesses. It may be possible that a statement can be collected from them at a later opportunity.
  • Copies of your medical records that detail your injuries, their severity and the treatments you received for them.

A personal injury solicitor on our panel can help with all aspects of the claims process, including collecting evidence. For example, they can approach witnesses on your behalf and collect a statement from them.

To see whether you may be able to work with one of them on your case, you can contact a member of our advisory team.

How Much Compensation For A Delivery Driver Injury?

A successful compensation award for a personal injury claim can consist of two types of damages. Firstly, general damages can be awarded to compensate for the physical and mental pain and suffering caused by the injuries. It is also awarded to all successful claimants.

Those responsible for calculating general damages will use any available medical evidence you have provided to help them. They may also consult the compensation guidelines listed within the Judicial College Guidelines (JCG). This document lists a variety of injuries alongside compensation guideline brackets.

Some of these compensation guidelines have been used when creating the following table, aside from the first entry. Please only use this table as a guide. How much compensation you could receive for your specific case will depend on the factors affecting it.

Compensation Guidelines

Type of InjuryHow Severe?Award Bracket GuidelinesNotes
Multiple Injuries, Severe in Nature and Special DamagesSevereUp to £1,000,000+Here the person suffers several severe injuries and receives the associated special damages award for care costs, medical bills and lost earnings.
Head(b) Moderately Severe £267,340 to £344,150In these cases, the injured person is left with very serious disabilities and substantially relies on others because of cognitive and physical disabilities.
Neck(a) Severe (ii) £80,240 to £159,770Injuries that involve serious fractures or damage to discs in the cervical spine and cause permanent damage to the brachial plexus or loss of movement in the neck.
Arm(b) Substantial and Permanent Disablement£47,810 to £73,050A significant residual disability that is permanent due to suffering fractures in one or both forearms.
Wrist(a) Complete Function Loss£58,110 to £73,050Injuries that cause a complete function loss in the wrist after an arthrodesis has been carried out.
Leg(b) Severe (iii) Serious£47,840 to £66,920Injuries to the joints or ligaments, or compound or comminuted fractures.
Foot(e) Serious£30,500 to £47,840Injuries that lead to continuing pain from traumatic arthritis as well as a future risk of arthritis and the heightened risk of prolonged treatment or surgery.
Hand(g) Less Serious£17,640 to £35,390The hand's function will be significantly impaired, regardless of whether treatment has been undergone, due to suffering a crush injury.
Back(b) Moderate (ii)£15,260 to £33,880The muscles and ligaments in the back have been disturbed and this causes backache.

Claiming Financial Losses In Delivery Driver Accident Claims

You may also receive special damages as part of your final compensation settlement. Special damages compensate you for the financial harm and monetary losses you endured because of your injuries.

If you intend to include special damages as part of your compensation claim, you will need to submit documented evidence that shows the losses. This can include:

  • Payslips that demonstrate a loss of earnings caused by time off work.
  • Receipts for prescription fees.
  • Proof of travel fares, such as bus tickets to and from medical appointments.
  • Invoices for any at-home care you received.

To discuss your claim and receive a free valuation of your potential compensation, you can contact one of our advisors.

A client asking a solicitor about personal injury claims for delivery driver accidents at work.

Why Claim For A Delivery Driver Accident On A No Win No Fee Basis?

You may wish to instruct legal representation if you have a valid personal injury claim. One of the solicitors on our panel who has experience with claims for delivery driver accidents at work could help you with your case. Additionally, they could offer their services to you on a No Win No Fee basis under a Conditional Fee Agreement (CFA).

There are various benefits when making a claim under this agreement. Firstly, there will be nothing to pay upfront to your solicitor for them to begin working on your case. You also will not need to pay for their services as the claim moves forward or it if ends unsuccessfully.

A success fee will be due to your solicitor if your claim is a success. They will take this from the compensation you are awarded as a small percentage that is capped by the law.

To check your eligibility to work with one of the No Win No Fee solicitors on our panel, you can contact our advisory team. They can also offer you free advice or your case and answer any questions you may have about the claiming process. To speak with our team, you can contact us online to arrange a callback.

Read More About Claiming For Accidents At Work

Additional accident at work claims guides by us:

Further external resources:

Thank you for reading this guide on claiming for delivery driver accidents at work. Please contact our advisors to discuss your particular case.